Shipping & Returns

DELIVERY SCHEDULE

We offer Free International Delivery for all orders. Custom sizes will require additional 7-10 working days.

UAE Delivery: Next Day 

Regional Delivery (GCC): 2-3 working days

Global Delivery (outside of the GCC): 3-5 working days

Sanctioned Countries 
Unfortunately we are unable to ship to the sanctioned countries: Qatar, Iran, Syria, South Sudan.  

IMPORTANT DELIVERY INFORMATION  

  • We ship with UPS and we will send you an email once your order is on it's way with a tracking link included. 
  • We ship to residential or office addresses only. No P.O. Boxes
  • Estimated delivery times are to be used as a guide only and commence from the date of dispatch. LAVEDI is not responsible for any delays caused by customs clearance processes.
  • Working days are Sunday – Thursday, excluding UAE Public holidays

  • Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.

  • We will always aim to deliver your parcels in the timeframes specified on site. If your order is late please contact our customer services team for further assistance. 

RETURNS

Of course we want you to ENJOY your item, however returns or exchange are inevitable and it’s completely fine to change your mind. At LAVEDI you can return your purchase for free! 

Please find below our return/ exchange policy:

  • Request for return/ exchange must be made within 3 days from the date of receipt of the garments.
  • Merchandise must not be worn, altered, or washed with all of the original tags attached.
  • Garments must be sent back within 3 days of receipt of the free return documents to avail full refund, alternatively a store credit will be applied. Garments received after 10+ days will not be refunded/ store credited.
  • Free return travel documents are valid for 7 days.
  • One free exchange/ return
  • The exchange is only available for a different size of the same item. Exchange request will be processed upon the receipt of your return item(s) and do allow 2-3 working days for us to prepare and ship. If the item is out of stock in the size you have opted for, a store credit will be issued instead.
  • If you would like to exchange for a different item/s, please return for a store credit, and place a new order.
  • Cancellations can be processed and fully refunded if the order has not been dispatched yet. Should the garment be already in transit, cost of delivery/return will occur. The cost of the garment will be reimbursed, minus carrier charges (both ways).
  • Discounted items can only be exchanged for a different size. Refund only as store credit, and cost of return shipment to be covered by the customer. 
  • One free return per order, subsequent returns/ exchanges at own cost. 

We'll send you an email as soon as we've received your return back at our customer service center. Once received, we'll refund to your original form of payment - this is usually done within 2 working days. Funds will appear in your upcoming statement. Depending on your bank this may take some time to clear.